Privacy Policy

Neoscapes’ Privacy Policy

At Neoscapes, your privacy is of the utmost importance to us.

As a professional organisation operating to the highest possible standards, we greatly respect the privacy of our valued guests and we are committed to offering you peace of mind.

What information do we collect?

When you register on the Neoscapes website, you will be asked to enter your email address. You may, however, browse our site without registering. When you make your booking, it is necessary for us to collect personal and financial information from you.

What do we use your information for?

Your personal and financial information will not be disclosed or handed over to any other entity for any reason, unless we obtain your consent to do so, or if we are required to disclose the information by law. We only collect information by lawful and fair means, and where appropriate, with your consent or knowledge. We are also happy to make available to guests, further information about our policies and practices relating to the management of personal information.

How do we protect your information?

To safeguard your personal and financial information we have implemented a number of security measures. We offer all our guests a secure server for any data transactions.  All booking information is transmitted via Secure Socket Layer (SSL) technology and encrypted. Following a transaction, your private information (such as credit card details, passport numbers and other financial details) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer through your web browser. If you accept the cookie, it enables the website or service provider’s systems to recognize your web browser and remember certain information.

We use cookies to compile aggregate data about website traffic and website interaction so that we can offer a better website experience for customers in the future. We may contact third-party service providers to assist us in better understanding the data. These service providers are not permitted to use this information except to help us to improve our business and services.

Children Online Privacy Protection Act Compliance

Neoscapes is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed at people who are at least 13 years old or older.

Contacting Us

Neoscapes is committed to operating according to the aforementioned principles. If you have any questions regarding our Privacy Policy, you may contact us by clicking here.